Privacy policy
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Last updated 1 November 2026.
This policy explains how Wonderkin Toys Ltd ("we", "us") handles personal information when you use this website, reserve a toy, book a workshop or contact us. We are the data controller for this information.
What we collect
- Reservations: your name, email address, phone number, the toy you reserve, your collection date and any notes you add.
- Messages and bookings: your name, email address, phone number (if you give it) and your message, which may include your child's first name and age when you book a workshop.
- Technical data: our hosting provider keeps short-lived server logs, including IP addresses, to keep the site secure and working.
Please don't send us more information about your child than we need. We never knowingly collect information directly from children.
Why we use it
- To set aside and hand over your reserved toys (to take steps at your request before a contract).
- To reply to your messages and manage workshop places (our legitimate interest in running the shop).
- To keep the website secure and prevent spam (our legitimate interest).
We do not sell your information or use it for advertising.
Who we share it with
We use a small number of service providers to run this website and deliver form submissions, such as our web host and email provider. They process data only on our instructions.
How long we keep it
We keep reservation and booking details for up to 12 months, and messages for as long as needed to answer them, then delete them. Records needed for accounting are kept for six years.
Cookies
This website does not use tracking or advertising cookies. If we add analytics in the future, we will update this policy and ask for your consent where required.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Contact us at hello@wonderkin.example or 0117 496 0732. If you are unhappy with our response, you can complain to the Information Commissioner's Office (ICO).
Contact
Wonderkin Toys Ltd, 48 Gloucester Road, Bristol BS7 8BN.